Privacy & Cookies Policy

WEBSITE PRIVACY STATEMENT

This privacy statement helps you understand how Zazu Studios Limited (hereinafter referred to as “the Company”) uses and protects the data you provide when you visit and use our website. 

We reserve the right to change this policy at any given time, which you will be promptly updated. To be up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  1. Your IP address.
  2. User profile information: name, email, phone number, login and password, address, and profile picture.
  3. Device information.
  4. Product information: model name, manufacturer number, date and location of purchase.
  5. Log information, such as URL, performance timing, referrer, network type, network info, charge status, ad block info, your interaction with the services, including visit history, the apps, services and features you use and cookies.
  6. Identity verification documents.
  7. Demographic data such as birth/age, gender, and occupation.
  8. Other information such as interests and preferences.
  9. Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons;

  1. To better understand your needs and offer effective and relevant services and service support.
  2. To provide you with our services, and specific features you select when using our services, which may require personalizing the content of our services.
  3. Process orders and payments and deliver to you our products of third parties that you purchase through our services and allow you to exercise your warranty rights or other rights you have under your contract.
  4. Identify and authenticate you so you can use certain of our services.
  5. For direct marketing, including sending you marketing communication via email, phone calls, posts, text messages, social media channels, or via push notifications through our mobile apps, presenting you with online ads both on our services and on third-party websites, creating marketing profiles and personalizing the recommendations and marketing content we and others present to you, and running promotions, competitions and prize draw.
  6. To create and update accounts.
  7. To process payments.
  8. To improve our services, including by seeking your feedback and carrying out surveys and market research, performing data analytics on the usage of our services, analyzing client behaviors, and building up client usage patterns and profiles in order to identify regional and global user trends and optimize our offering to clients globally.
  9. Effectively manage our business, including generating reports and analyzing the performance of our services (through the use of aggregated information), auditing our business processes, and using statistics to make informed business decisions.
  10. Facilitate installations and registrations, resolve technical issues, provide you with Company care support and send you necessary information relating to the services.
  11. To effectively manage our relationship with our clients, including by communicating with you and responding to your queries.

Safeguarding and Securing the Data

The company is committed to securing your data and keeping it confidential. Zazu Studios Limited has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing appropriate technologies and software, which help us safeguard all the information we collect online. 

Our Cookie Policy

When you access Zazu Studios Limited’s website, we and our third parties may use cookies – small text files containing a string of alphanumeric characters – and others tracking technologies. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be sued by your browser on subsequent visits to the sites. 

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that if you delete, or choose not to accept cookies, you may not be able to utilize certain features of the sites to their full potential.

Additionally, cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. 

Links to Other Websites

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

ZAZU STUDIOS LIMITED